In a world that is becoming digitalized and is changing at a quick pace, communication styles are consistently adapting. Even while efficient communication is one of the best ways to boost workplace productivity, there is rising worry about the proliferation of passive-aggressive email communication. If you've ever come across terms like "per my last email" and pondered if they had any hidden meanings, you're not the only one who's done so; in fact, you're in good company.
So, what exactly is the deal with communication that is passive-aggressive? Why is it so widely spread? Who engages in this behavior the most? And how frequently does it take place? In order to obtain answers to these important concerns, Preply recently polled one thousand people in the United States. Let's get into the most important findings that they found.
The phrase "per my last email" is the epitome of a passive-aggressive email
Have you ever opened an email to find the phrase "Per my last email" already written there? What emotions did it evoke in you? According to the findings of a survey conducted by Preply, the majority of Americans consider this expression to be the most passive-aggressive form of an email. It's like someone gently prodding you in the ribs to remind you of something you might have forgotten. But why does it appear to be so widespread? It's like a figurative roll of the eyes that encapsulates frustration without directly stating it.
The Two Sides of Coworkers: 65 Percent of Employees Have Reported a Change in Tone Via Email
Imagine having a coworker who is kind and welcoming in person but whose email communication is aloof and passive-aggressive. Does this sound familiar? The percentage of people in the United States who have gone through this change from Jekyll to Hyde is disturbingly high at 65%. It is the same as making cookies with a friend and then being given a guidebook on how to consume the cookies. This change in tone is a reflection of how communication via email can sometimes lack the warmth and personal touch of other forms of communication.
83.3 percent of people have received passive-aggressive emails at some point in their lives
Have you ever opened an email that looked to be dripping with passive-aggressive language? If that's the case, you're not the only one. An astounding 83 percent of individuals who participated in the poll have been the target of a passive-aggressive email or message at work. It's almost like a routine, an undesirable component of the current work environment that you just can't get away from no matter how hard you try.
47% of managers said they had to deal with unnecessary copying and pasting
Imagine the following: A somewhat insignificant problem arises, and all of a sudden, you discover that your manager is copied on an email. It's the equivalent of letting out a low-key secret and then having it broadcast through a public address system. It has happened to 47% of American adults, creating an environment in which seemingly insignificant problems can quickly escalate into major crises.
The Confessing Booth: Forty-four Percent of People Admit to Sending Passive-Aggressive Emails
It's simple to point the finger at someone else, but what about looking inward? Surprisingly, 44% of American adults have admitted that they have sent passive-aggressive emails to others in the past. The members of Generation X and the Millennial generation, who profess to engage in this behavior the most, have an implicit agreement to do this. It's almost like a dance that everybody knows, but nobody ever discusses it.
Conclusion
It appears that passive-aggressive communication, particularly in the form of emails, is a widespread problem in companies across the United States. The impacts are profoundly established in the ethos of the modern workplace, be it through statements that are uncomfortable or abrupt shifts in tone. This research conducted by Preply shines a light on certain problematic patterns and serves as a reflection of our routines towards digital communication. Isn't it time that we took a deeper look at the way that we communicate, instead of making an effort to strive for clarity, empathy, and authenticity? The manner in which we express ourselves is just as important as the words that we choose to use.
FAQs
What term do Americans consider to be the most passive-aggressive when it comes to email?
The line "per my last email" is often regarded as the most passive-aggressive form of email language in the United States.
How common is the transition from pleasant face-to-face dialogue to passive-aggressive email communication?
Roughly sixty-five percent of people in the United States have seen a change in the way they communicate with their coworkers.
How frequently do people in the United States get emails that contain passive hostile behavior in the workplace?
An astonishing 83% of Americans have reported being the targets of passive-aggressive behavior at work, most often in the form of emails or messages.
Is it common practice for employees to cc their superiors on emails discussing relatively small problems?
Yes, according to the findings of the survey, 47 percent of employees have had a coworker copy their manager on an email concerning a small issue.
Who are the most common offenders when it comes to writing emails with a passive-aggressive tone?
Those who belong to age X and the Millennial age are the ones who admit to sending the most passive-aggressive emails.